FAQ's

How can I contact Limited Addiction Boutique?

 

For Customer Support please contact us at support@limitedaddictionx.com

For PR and Collaborations please contact us at marketing@limitedaddictionx.com

For all other questions please contact us at info@limitedaddictionx.com

 

We reply to emails with thin 24 hours. Keep in mind we are not open on weekends and any emails sent during the weekend will be answered on Monday.

 
What is your return policy?

We currently do not offer any refunds or exchanges. 

I received an item and it's damaged.

Although this is something that rarely occurs, in the event that you do receive something damaged, please contact us immediately within 24 hours, via email support@limitedaddictionx.com so our customer service team can help you get that resolved as soon as possible! Your satisfaction is important to us so we will do whatever we can to assist. Please do not send any item back that is damaged as we will not accept it without prior notification.

I need help with sizing. Do you have a size chart?

If you have any questions or need assistance with sizing, our customer service team is happy to help. 

How long does shipping take?

 All orders take about 72 hours to process and standard shipping is 3-5 business days.

*also packages which are delayed due to bad weather cannot be guaranteed.

More information can be found on http://www.limitedaddiction.com/pages/shipping